Monday, May 02, 2016
Wednesday, April 20, 2016
Digital signage tells you you're driving the wrong car: Imagine driving down the highway in your Toyota when you notice the digital billboard off to the right change its message to tell you a Chevy Malibu gets better gas mileage than your Camry. That's the kind of impression digital signage delivers.
Wednesday, December 02, 2015
What are you thinking about when looking at digital Signage? Here are some tips to give you a roadmap.
ACT Digital Displays wants you to know!
Thursday, May 07, 2015
Sunday, January 11, 2015
Friday, June 27, 2014
Thursday, June 26, 2014
Wednesday, May 28, 2014
The Coffee Pot - more than just a coffee shop
So what are you waiting for? An invitation? Guess what, we can do it on a Digital Display board for you. Anything that you can imagine - we can create. Just give us a chance to dance on your screens. Your own restaurant will sparkle with a Digital Menu board that changes for each Meal Time. They are so much better than those cheap plastic boards from Coke or Pepsi.
Sunday, May 04, 2014
Aldelo Professional Restaurant for all types of Fine Dining Restaurants Casual Restaurants, Quick Service Restaurants, Carry Out Restaurants, and Delivery Restaurants
Tuesday, April 22, 2014
Do you Sell to Minors?
Have you planned your Jail Vacation?
Monday, April 07, 2014
Another Beautiful Menu Board goes Live!We recently designed and installed a Menu Board display for Corner Office Gourmet.
Thursday, March 20, 2014
Saturday, March 15, 2014
Thursday, January 23, 2014
Wednesday, October 23, 2013
Monday, August 26, 2013
For years we have attempted to educate our customers about the risks of fraud in Credit Card Processing. Now the Secret Service is getting into the ACT.
Friday, August 23, 2013
Roast Beef Sandwich Diner Make-Over!We recently did a Menu Board makeover for one of our customers. The old Menu boards were plastic, dark and depressing, prone to dirt in the grooves, cluttered and hard to read. We replaced the existing 7 panels with 2 - 47" LG Commercial Monitors that brighten up the entire front counter!
See for yourself!
Now picture your place of business with bright new shiny LCD's - cost is less than you think!
Friday, August 09, 2013
In this current economy when everyone is looking for the least cost, return on investment and value, a Point of Sale system guarantees all three if purchased and used correctly.
What does that mean in English? Simply that many businesses do not really understand what a POS system is, how to buy one, how it can improve and perhaps even save their business - not even considering that it really can save money - even over the short term.
Everyone talks about Return on Investment, but in today's economy who has time to wait? Most folks want to see Real Savings NOW, not next year.
Let's look at both Retail and Restaurant POS systems which are similar in function but different in performance.
-RETAIL: How fast can you service your existing customers using the system that you currently have in place? What I mean by this is best shown by example. I come into your store and while casually walking around I ask a clerk for the price of an item, or want to know if a certain item is available in a different color or style. How does your clerk respond? Does he or she have to go to a manual printed listing? Is the information perhaps in an Excel spreadsheet? Do you need to contact the vendor? How long do I have to wait before I get the answer to my simple questions? While your clerk is getting the information for me, how many additional customers are waiting for help? How many give up and walk out because it was never acknowledged that they were even there? If I decide not to buy because the price is unattractive after you have searched for me, how much potential profit did your loose? Not just mine, but other customers who were ignored? This may not happen if you am a large merchant with several clerks, but if I am a Sole Proprietor and often work by myself who takes care of my customers?
The same process using a POS system would have allowed you to quickly scan the item at a POS station, verify the price, check availability in different styles/colors and even find out who the distributor is to contact for similiar items if needed. How long would that take? About 5 minutes give or take. Not only have you quickly taken care of the customer, but possibly gained a LOYAL customer for future sales and still had time to handle the other customers easily. So how does that save money? First you wasted less time, time is money. Are your employees on the clock? Second, how much money is your own time worth?
Do you need to order more of the item for the customer or hopefully restock the shelves because they purchased the last ones? Simple again. Go into your POS system, choose the item, select the vendor and process a reorder - print it out or even email it directly. A few minutes tops!
-RESTAURANT: A very similiar situation arises. A new customer comes in for lunch or dinner. While the customer stands around at the register or sits down waiting for someone to acknowledge their presence, all of your staff is in the kitchen either arguing over the last customers order that the waitress hand wrote in shorthand for no sauce and the cook interpreted as meaning extra sauce. In the meantime the new customer may hear the argueing and wonder if they chose the right place and time. When the staff finally gets to the customer and begins taking their order, it may include a dinner salad and drink. In many establishments the wait staff prepares their own salads. No need to write it down, just add it to the bill later. Oh and that drink at the bar? The order is called over and prepared - never written down, never charged. When the customer is finally served and IF the meal was correct this time, they may leave a tip. However if the staff forgot something because it wasn't written down correctly or the kitchen prepared it wrong - where is the tip now? When the customer is ready to leave the wait staff walks over to a calculator and begins adding everything up. However they have another customer waiting to be seated and an order ready for pick-up in the kitchen so they rush through the bill. Is it correct? The customer may or may not comment, pay the bill and leave. The next time they may choose a different restaurant with faster service and more attentive staff. Maybe even leave a tip at the other owners restaurant. Will they tell their friends about how great your place was?
What if you had a POS system in place, what would be different? First and most importantly the staff would be on the floor taking care of each customer as they arrive. There would be little or no waiting for service. Orders between the wait staff and kitchen staff would be easily communicated through printed orders that are uniform for every item, modifier, drink and billable item. No more shortcuts 'I meant this! That's not what you wrote!' Because the staff is in the front of the house instead of out back, the customer feels more important when all their needs are met promptly. There is the opportunity to sell more - extra drinks, deserts, optional add-ons with each meal. When it is time to pay, the bill is printed in a matter of seconds with everything listed, totalled correctly and perhaps even Suggested Tip listed at the bottom. This customer is sure to tell their friends and family about the great attentive staff and experience (this is true even if the meal wasn't perfect). You've increased sales, insured that everything was billed accordingly and perhaps through word of mouth gained a few new customers.
Check out some of our Great Deals on Point of Sale systems for both Retail and Restaurant here at THE POS STORE
Did your Customer Come Back Yet?
More folks are saving more and spending less. Where are the dollars they are spending going? Into VALUE, seems to be the general opinion. While many retailers have seen sales drops and chains are closing stores, Wal-Mart has continued to flourish. Is it really that they have such great products and their prices are unbeatable? Hardly. It is the perceived value of the customer. Wal-Mart is hardly 'giving away' items. They may have low pricing on some items, but they are still making a healthy profit. Lowes new lower pricing. Home Depot lower pricing. Local supermarket lower pricing.
Vermont's largest food industry show just got better. A wide array of events are planned for all food industry members including:
• New Dates, Expo now on Friday, 9/27
• Matchmaker sessions between retailers and exhibitors on Friday morning
• Thursday Golf Outing at the Cedar Knoll Country Club
• Monte Carlo Night & Reception at the Doubletree Hotel
• Friday's Chairman's Banquet at the Doubletree will feature Burlington's own Improv Group
• Closing Saturday Brunch & annual meeting
2012 slide show of convention -Find the Picture of the ACT_POS booth from last year! Tell Elizabeth how great she looks.
In an issue of 'Restaurant Startup & Growth' magazine (a publication of www.restaurantowner.com ) there is a great article on discounting called "BLUE PLATE SPECIAL' by Patricia Luebke, which discusses the virtues and pitfalls of offering discounts. She offers actual case studies and examples from current restaurant owners. The insights are telling in that they not only apply to restaurants but also any business operation that sells to the public. While I was reading this article I thought about many of our customers outside the restaurant industry. Retail, Services, Airlines and more could all take a page from this article and apply it to their own operation. One of the chief tenants of her story is "once you discount, how do you go back?' How do you value something for more after you charged less. Two dinners for $15.95? After the recession ends how do I go back to my Dinner for $12.95 EACH?
StoreTender is a full featured grocery package designed to handle the demanding requirements of today's supermarkets. Individual modules allow you to select the areas of operation you wish to control such as ordering, receiving, pricing, sales ads, shelf labels, loyalty programs, inventory control, cashier management, and of course, point of sale.
In addition to accurate and reliable operations, StoreTender can expedite your check-out process translating into a more enjoyable shopping experience for your customer. A common complaint of grocery shoppers is the length of time they spend in the checkout line.
In today's instant society, faster check-out times can translate into repeat customers and increased profits. Eliminate the bottleneck at your checkout counter by installing StoreTender today!
With StoreTender installed your customers will give you an A or even an A+ for Service!
Thursday, February 19, 2009
POS systems offer so much added utility - sometimes too much for the average store or restaurant owner to utilize in a short period of time. a POS system is designed to assist you in running your business more profitably and for the most part they do a great job. However, all of the reports, functions and myriad options can get in the way of actually using the system in the best way - IF the owner/manager has not been adequately trained.
In the current economy taking care of the customer is 'job one'. If you can't do that, you close - period. And unfortunately we have seen too many of our customers closing their doors recently. Businesses that were running successfully for years suddenly empty ghost towns. We have to ask why? What worked before to keep the customers coming that changed in the course of a few months? It was more than the economy 'stupid'. In some cases the owners lost focus on the idea of creating business and only looked at the bottom line. When they couldn't increase profits, they began cutting costs. When cost cutting pushed more customers away because of lack of customer service, they downsized more. How far down can you go before there is nothing left?
So what am I trying to say? Use your POS system to track sales, monitor inventory, keep track of customer history and customers information for marketing. But for now leave the bells and whistles on the side until you have more time.
A great Point of Sale system doesn't have to cost a fortune to do what you need it to do, which is handle the items above. Anything else is simply 'extra' for now. Spend you money and your time in keeping the customers you have and gaining a few new ones by understanding what they really what and need. And what is that? You! Out front speaking to each and every one of them and genuinely Thanking them for their business and loyalty.
Friday, February 06, 2009
Do Webinars work for customer interaction? Which ones are the best? There are so many choices that it's difficult to know who to go with. I would appreciate your experiences and choices.
LinkedIn: ChannelWeb Network: Discussion
Monday, February 02, 2009
Hewlett-Packard announced ZERO % Interest Financing last Thursday for 12 months, same as Cash. What does this mean for you? It gives you a little breathing room if you're looking for new technology at a price you can afford. With the wide variety of products that HP offers it should be easy to find the right technology to improve your business efficiency. You can get that New Point of Sale system with the software that is going to run circles around your old cash register and save money doing it. Best part is that you get the 3 years ON-SITE Warranty FREE when you buy a POS system with the software of your choice from us loaded on a new Hewlett-Packard system.
Want to know more? Call us (877) 627-0636 and let us explain how simple it is.
Monday, January 26, 2009
It shouldn't come as a surprise that even smaller local businesses can even benefit from Myspace or Facebook. The social media landscape is not just for big business anymore. It is important that any business of all sizes tackle this channel very soon. 2009 is going to be a very busy year for many companies and the social landscape will be an area of extreme importance. Partially because their audience is there and the fact that it is free to participate so you only pay for time spent. If you have the time then you have no excuses.
1. Your Customers are There: It doesn't matter whether you are shining shoes or a hotel consultant your audience is here. The social media space is taken up by a very large number of internet savvy shoppers and many of them will buy from you either now or at a later date if they only know you exist.
2. Cheaper than a Newspaper Ad: It doesn't cost you anything but time to get onto these websites and begin to engage in some sort of conversation with others. A newspaper ad is very expensive and often times doesn't warrant the spend. If you have 30 minutes or an hour each day you can begin to interact on a Myspace or Facebook so people can see who you are.
3. It is Still Early: Social media is at the nose end of its life cycle. This area has just begun and it is exponentially growing. Get on board now because even a year or two down the road and it might take you even longer to catch up and learn everything.
4. Link Building: Building profiles and all the various different social websites helps your website with something called link building. As you build profiles they will give off power to your current business websites allowing to further climb the search engine results for your targeted keywords.
5. Proactive Reputation Management: As you build profiles they will rank for your company name this way allowing others who might want to tarnish your online reputation down the road a bit more difficult.
6. Online Branding: This shouldn't even require a reason but here it goes, as you connect and engage with your community online your branding message will linger in peoples minds for future purchasing needs. The more people you connect with, the further your reach extends online.
7. Fan Groups: Once you build an online following for your business you can start online groups which are basically collections of fans that will leave comments and engage in online discussions to help your brand grow. If people like your brand they will be willing to talk about it.
8. Your Competition Is Probably There: Chances are you already have some of your competitors already there taking away business from you. It doesn't matter how unique your business is if you have competition chances are they have already begun their online marketing.
9. It's Quick: It doesn't require a great deal of time to get things going. You can get on a computer and build a profile much quicker than it takes to contact your local publication and get things started on offline ad.
10. Because we Don't Live Under Rock: Unless you live under rock you have not come to terms with the idea that you need this. Social media is the future whether you want to admit it to yourself or not. only those who decide to break their mold and start using will prosper. 2009 will be a strange year for all business owners so it is up to you in order to stay competitive
Whatever you do or don't do is up to you. All we want to do is give you some information so that you know what your options are. Be sure to check our BLOG, Facebook My Space and YouTube for more information.
Tuesday, January 13, 2009
Can technology save your business? The answer is a resounding YES and NO. Confused? It's really quite simple. Many companies whether a Retail Store, Restaurant, Manufacturer, Distributor or any Service Company goes out shopping for a 'solution' to their woes and comes back home with the perfect product that will take care of everything. But lo and behold, not much changes. Why? Because they purchased a product on the assumption that simply by installing it everything would get better.
How do you learn? By osmosis? Great! Just put your hands on the new piece of hardware or software and you will know everything about it. All those little secrets that are in the Help manual, tricks and tips will just jump into your brain. I've tried it and it just doesn't work.
Having been in the technology business, retail sales, restaurant management and business accounting fields over my carreer span, I have discovered that the only real way to learn the technology is through digging, reading and hands on use. Printed manuals are a thing of the past. Everything is in pdf format or similiar. But I believe that this is actually more useful in many cases. I can open the program, open the help files and see exactly what I need to do while using the program.
However in some cases I have needed real training. This is where the company that sold the software or hardware comes into the picture. Today many companies offer real-time training over the internet that can speed up the learning curve significantly. In many cases it is included in a Support contract or available at a slight additional charge.
My point here? Is take the time to Learn the software and hardware. Spend the time neccessary to get the most out of your investment. Contact your vendor and find out exactly what they offer for training and invest in it. You have already paid for the product, why not learn how to use it from the experts? Nothing can help your business if you don't use it.
Tuesday, January 06, 2009
Monday, January 05, 2009
Face it, for most of us 2008 started out with a BANG and ended the year with a Duh? Meaning what in the world is going on. All of our hard worked plans for business success that we put together at the end of 2007 going into 2008 fell apart, imploded, exploded or simply failed to materialize. Companies such as Microsoft, IBM, HP, Oracle, SAP, DELL and anyone else you can think of - found that their marketing plans, business plans and day-to-day plans often had to be scrapped and readjusted as the year went by.
For the smaller retailer, restaurant, salon or service owner/operator each day that went by only brought worst news of impending collapse on some new front. Credit dried up, customers stayed home, holiday sales were down (unless you were Walmart) and nothing looked very rosy.
But hey, this is now 2009 and things can't get any worse, can they? The answer to that is up to you and me. Small business is business. This country needs the survival of small business to pull itself back up and move forward. So this morning when I get to work I will be looking at ways to succeed this year. What can we do differently, how can we adjust to current conditions and where is the silver lining that always comes after the storm?
The government is bailing out big business, wallstreet, banks and pouring good money after bad. But what are they doing for Small Business? Did you receive your Bailout check yet? Maybe the address they have on file is wrong. Let us know when you recive yours so we can look for ours. In the meantime, we want to know how you plan to throw away 2008 and start fresh in 2009.
P.S. The image in this BLOG came from 'ONION' in their January 2008 issue. It may have be great for 2007, but it holds even more weight for 2008
Wednesday, December 31, 2008
Is there really any such thing as an 'Industry Expert when we are talking about your specific business type or model? I would be inclined to the argument that you understand your particular business better than any 'expert'. However there are standard processes that can apply across many models and insure added success beyond the basics of daily routines. Many times as business owners we are so involved in the daily operations of our business - i.e. paying bills, making out orders, selling to customers, handling payroll etc. that we feel there just is not enough time in the day to do anything else. This is where the experts might be able to assist us in finding the 'focus' that can help our business 'survive or thrive'.
I would be the first to admit that I am no business guru with all the answers. Even after more than 10 years in the technology field and 3 decades in retail and hospitality, there is more I don't know than what I do know. New processes and procedures, new technologies, new marketing avenues are arriving faster than I can keep up with them. So I read the tech journals, industry journals, newsletters, email promotions and sometimes I see something that may help YOU!
Shari Waters writes a column on About.com for Retailing and has a list of 'Top 10 Ways to Better Your Business' that I thought was worth sharing. Each subject has a link to learn more about Shari's list in more detail. I strongly advise taking a moment to review it.
Top 10 Ways to Better Your Business
By Shari Waters, About.com
Retailers all have the same basic path to success. That is, we must increase sales and reduce expenses in order to improve profitability. The goal is the same but how we achieve each milestone may vary. Take a look at the following ways to better your business.
1. Reduce Shrinkage1You may believe employee theft and shoplifting aren't a problem in your business, but simple pricing mistakes can also cost retailers quite a bit. The average shrink percentage in the retail industry is about two percent of sales. Learn to identify and reduce sources of shrink.
More: Retail Loss Prevention2
2. Increase Sales Opportunities3Whether you're up-selling to a customer or planning an expansion into a multi-channel environment, retailers should learn to notice and take advantage of every possible opportunity to sell.
More: Turn Returns into Sales4
3. Improve Customer Service5One easy way to better your business is to improve customer service. Retailers should develop customer-friendly policies, train employees to provide outstanding customer service, and learn how to create customer loyalty.
More: Customer Service in Your Retail Store6
4. Add New Products or Product Lines7One way to keep customers returning to your shop is by offering new and exciting products. When adding new products or expanding product lines, keep in mind that not only should there be a demand for the item, but it must also be profitable and something you enjoy selling.
More: Choosing Products to Sell8
5. Buy From Vendors with Best Value9The vendor who sales an item at the lowest price isn't necessarily the vendor you want to buy from. When selecting a supplier, consider shipping, terms of sale and other factors to determine the vendor with the best value. These small details may erode a retailers bottom line.
More: Buying Wholesale Merchandise10
6. Increase Marketing11How often have you said you can't afford to advertise right now? Maybe once business picks up you'll place an ad. Or maybe you're holding those advertising dollars until the holiday shopping begins. Either way, you could be losing potential customers right now. Begin tailoring your marketing efforts to your target audience. If you don't spread the word, no one will know you exist.
More: 50 Marketing Ideas for Retailers12
7. Lower Expenses13To better your business and return more profits to your bottom line, learn where you can cut operating expenses. Look around your shop. Could buying instead of leasing save money? Are you outsourcing something you could easily do?
More: Reducing Retail Business Expenses14
8. Get Out of the Store15Attend a trade show or other retail expo. These conferences are developed in order to give retail owners, buyers and managers the opportunity to meet existing suppliers, conduct business meetings, network with others in retail and investigate new products.
More: Tips for Trade Shows16
9. Add One New Time or Money Saving Piece of Technology17Every time we invest in a new piece of technology, we're always amazed at the results and wonder how we lived without it for so long. Find one new money or time saving piece of technology to implement in your store this year. For example, if you are using manual cash registers, consider a POS system.
More: Retailing Equipment & Technology18
10. Provide Training for StaffOnce you've determined how to best implement the nine ways to better your business listed above, pass that information on to your staff. Your retail employees are the ones on the front-line every day and should be trained to reduce shrink, improve customer service and increase sales opportunities.
Thursday, December 04, 2008
It is not too late to save money on your new Point of Sale system by acting now!
Don't just think about being competitive, ACT
We know that right now businesses are unsure on which way to turn with the current economic situation. We also know that one of the best ways to control your expenses and increase business is with a Point of Sale system. We don't just say that because we sell them, we say it because the industry has proven this as a fact with multiple studies on Return on Investment. So we have come up with a special 3% Credit Offer that may give you an added incentive to purchase that POS system sooner rather than later.
- How will you be starting 2009? Still using the old calculator and paper? A Royal Cash Register from 1989?
- We want to help you get the technology you need at a price and payments you can afford today. We have payment schedules that allow you to take 6 months to pay, NO INTEREST! Or you can Finance your system for 2, 3 or possibly even 4 years (depending upon total purchase cost).
So how can we convince that now is the time to ACT? The truth is that a POS system is not an expense, but an investment which could SAVE YOUR BUSINESS! We have several Free White Papers that will show you how a POS system can actually earn you more customers and sales. In addition, check out the offer below.
In addition to our payment and financing options we are offering the following Economic Incentive to get started with your New POS system today!
Right now through the end of the year, we are offering a special limited offer to new customers only. Purchase a complete POS system and receive a 3% Credit toward any future purchase. This could be used for supplies, additional hardware or even service. Get the best price, plus an additional 3% Credit for the future!
Receive a 3% credit toward any future
purchase of hardware, software, supplies or
service when you purchase a complete POS system
before December 31st, 2009 Call now to take
advantage of this Deal!
|Offer Expires: Dec. 31,|
2009 Please mention Code 'Save3' when
Tuesday, November 18, 2008
We need your business and we will pay for it.
Send us the Name, Email and Phone Number and we will take care of the rest. Once they buy, you get paid. Easy Money for you, New Customers for us.
Visit us at www.ACT-POS.com or Call: (877) 627-0636 today.
Monday, October 20, 2008
We are never sure how many folks actually read these ramblings, although we get a report on the number of 'opens' that give us enough indication that many of you at least open the email. So we continue to send them and hopefully you will find some tidbit of information in here to use.
This isn't abut politics, but we all know that Change is Coming - it doesn't matter who brings it, but it will affect all of us. Are you Changing? What have you done differently in the past few months to stay ahead of the curve? Or are you?
Of course we sell POS systems and our desire is that every one of you will have a POS system in your business. But that is not the only reason I fill in this space each month. We want you to grow, thrive and prosper. You went into business for yourself so that you could be your own boss and believed that you had an idea that was different enough to sustain a business. So don't give up, easily.
Market the hell out of your business. Spend money and TIME on Direct Mail, Email, Website, Gift Cards, Loyalty Programs and all of the new FREE Social Sites that are out there. Keep your name in front of your current and future customers.
Credit is getting tight, but not non-existent. If you sell a product that is 'high dollar' do you have leasing and finance partnerships in place for customers? Have you heard about some of the new Payment Options? E-LAYAWAY allows customers to purchase your products on-line and make monthly payments that same as in a traditional brick and mortar store. Another option is BILL ME LATER.
How much money do you have sitting on the shelves in 'unsold inventory' or outdated products? Sales are a fast and easy way to generate quick cash. Even if you sell the items from last years catalogue at cost, you are still turning that money around. What does it cost you to have outdated products sitting on the shelf day after day?
One of our customers ran a 'FLOOD SALE' a couple years back and were amazed at the response it generated. They talked about making it an annual event, but other things came up and well - that inventory they could have sold is still sitting on the shelves. (Sorry guys)
Here in New England 'Yard Sales' are huge and in other parts of the country it's FLEA MARKETS, Trade Off's, BARTER HALLS etc. The point is that there are many places to get the word out about your offerings. You don't have to give it away, but make it special.
For Restaurants and Food Service - offer a Food Tasting! Keep your menu fresh and exciting. Of course there is something to be said for the standard fare. But adding items and specials has never hurt a restaurant that I know of personally. Look what McDonalds is trying to do with their new McCafe line of drinks.
If you have special tricks that you have employed to keep the customers coming let us know so we can share them with others. We are all in this together and the majority of our customers are SMALL BUSINESS OWNERS Just Like You!
I really hope that you are all around with us to celebrate the new day when it arrives. Keep you head up and pockets full